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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Sheffield, South Yorkshire
Client:
Telent
Location:
Sheffield, South Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
4
Posted:
14.05.2025
Expiry Date:
28.06.2025
Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This is a great opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer through challenging projects.
The Cloud Engineer will build and strengthen relationships with internal and external customers, providing proactive service to ensure high customer satisfaction and acting as a bridge between engineering and service delivery teams.
Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.
Cloud Engineer - Responsibilities:
* Train internal engineering staff and customers on products and solutions.
* Assist with Professional Services and Sales opportunities within Network Services.
* Monitor customer incidents and report on nominated accounts.
* Highlight trends, security threats, or technical bulletins impacting customers.
* Maintain documentation and technical information related to customer platforms and Telent Cloud Services.
* Follow internal and external processes regarding task allocation, completion, and reporting.
* Assist with PoC scenarios, Type Approval activities, and lab testing.
* Create TA, POC, RFC, WI, and SoW documentation.
* Conduct peer reviews of technical documentation.
* Assist in pre-staging equipment for customer sites.
* Participate in customer meetings such as support reviews and incident reviews.
* Ensure timely and accurate submission of timesheets and expenses.
* Link certifications and training to business objectives.
* Adhere to GDPR and security policies.
Who you are:
The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a positive attitude, and experience in a medium to large support environment, with On-premise Cloud Services experience.
* VCP 6.x-DCV (Desirable)
* MCSA: Microsoft Windows Server 2016 or above
* Networking Concepts knowledge
* Microsoft SQL Server 2016 or above, especially clustering and availability groups
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016 or above
* VMware vCloud Director knowledge
* Leadership qualities and hands-on technical skills
* Strong communication and problem-solving skills
* Ability to work independently and in a team
What we offer:
A career at Telent offers opportunities across sectors, roles, and technologies. We value diversity and inclusion, supporting your growth and skills development.
* 26 days annual leave plus option to buy/sell days
* Company matched pension scheme
* Family-friendly policies
* Occupational health and wellbeing support
* Discounts through Telent Reward scheme
* Ongoing development and support
We are guided by our values: Be Inclusive, Take Responsibility, Be Customer-focused.
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