Harrogate and District NHS Foundation Trust
Clinical Support Worker / Receptionist
The closing date is 04 November 2025
Are you looking for a change, if so have you considered working in our busy Urgent Treatment Centre at Ripon Hospital. We are looking to recruit an experienced Clinical Support Worker who is highly motivated and enthusiastic to join our small team. Working alongside our Urgent Care Practitioners you will play a key role in delivering the UTC service.
The successful candidates will be flexible, able to work effectively as part of a team and manage the pressure of working in busy environments. You must be passionate about providing an excellent experience for patients.
Previous experience working as a Clinical Support Worker is preferrable ideally with an acute/urgent care background, however training can be supported for the right candidate.
Work collaboratively as part of the multidisciplinary team delivering high standards of patient care.
This role involves a mixture of clinical and receptionist duties
Main duties of the job
This role is a combined Clinical and Reception role and will involve registering and booking patients into the electronic patient system. Working clinically you will support the triage and UCP teams in the assessment and treatment of patients that present with minor injuries and illness
About us
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!
We offer colleagues:
* A supportive culture so colleagues can bring their whole selves to work.
* Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
* Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
* Due to high levels of interest, posts may close early if we reach a sufficient number of applications
* Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
* Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
* All job offers are subject to satisfactory pre-employment checks.
Job responsibilities
For further details, please see attached Job Description and Person Specification or contact Liz Eagin via elizabeth.eagin@nhs.net.
Person Specification
* Previous experience as Clinical support worker
* Care Certificate
* Urgent care/emergency care or primary care experience
* Cannulation and venepuncture skills
* Experience of range of IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Harrogate and District NHS Foundation Trust
£24,937 to £26,598 a year per annum, pro rata
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