Office Manager
Salary £Excellent salary available commensurate with experience, for the right candidate
Job type Full-time
Hours: Monday – Friday09:00-17:00
Who We Are
Since 1969, Craig's Food Ltd. has been serving Northern Ireland with quality products and unbeatable service. What started as one man's vision has grown into a thriving food group that now includes Craig's, Slemish, and RJ Kerr Bakery. With products sourced from top local bakers and UK/European suppliers, we're proud to keep shelves stocked and customers smiling across the region.
Your Role
Job Overview
We're looking for a proactive, systems-savvy Office Manager to keep Craig Foods' head office running. You'll own day-to-day admin, champion safe and compliant ways of working, and be the coordination hub between Production, Logistics, Van Sales, Finance and Bakery teams. With sharp people skills and confident IT know-how, you'll lead a supervisor and admin team to deliver accurate, on-time support—every time.
Key Responsibilities
* Lead and coach a small team, setting clear priorities, KPIs and standards to deliver key responsibilities.
* Run daily office ops: reception/inbox triage, post/phones, meeting logistics, travel, minute-taking.
* Build simple, reliable systems (SOPs, templates, trackers) and keep docs tidy, version-controlled and searchable.
* Coordinate with Finance on purchase orders, invoice flow, petty cash/credit card reconciles, and payroll inputs (timesheets, allowances, starters/leavers).
* Create and maintain accurate records (financial/admin, H&S, training matrix, asset register, visitor/contractor records).
* Act as Data Protection Lead on behalf of the Data Controller: UK GDPR processes, retention schedule, access controls, SAR triage.
* Coordinate H&S: inductions, risk-assessment filing, accident/near-miss logs, drills; act as Fire Warden/First Aider (training provided).
* Be first-line IT liaison: user set-ups, permissions, kit issuance/returns; manage devices (laptops/tablets/phones/printers) and service tickets with providers.
* Oversee facilities, vehicle fleet & suppliers: cleaning, utilities, security, keys/fobs, consumables, contractors; review contracts and drive value.
* Prepare weekly dashboards/board packs with clear KPIs and follow-up actions.
* Plan ahead for peaks and projects (audits, customer visits, promotions, product launches) and keep comms crisp across teams.
Skills & Experience
* High digital confidence across Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams/SharePoint) and willingness to learn new systems.
* Proven team leadership: setting goals, delegating well, giving feedback, and lifting service standards.
* Rock-solid organisation and attention to detail; comfortable juggling priorities under time pressure.
* Clear, professional communicator (written and verbal) with strong minute-taking and stakeholder management.
* Practical understanding of UK GDPR, basic H&S admin, and handling confidential information discreetly.
* Nice to have: Food/FMCG or operations environment experience, First Aid/Fire Warden, full UK driving licence.
If you are a proactive individual with a passion for office management and team leadership, we encourage you to apply for this exciting opportunity to contribute to our organisation's success.
This is a full-time permanent position working 40 hours per week.
Flexibility is required with regards to hours of work.
We are an equal opportunities employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Language:
* English (Required)
Benefits:
* Bonus Scheme
* On-site parking
* On-site charging for Company Vehicle
* Company Pension
* Office & Tea Room Facilities
* Employee Discount
* Flexibility around working hours to accommodate work-life balance
* Excellent salary, commensurate with experience for the right candidate.
* Potential of subsidised vehicle (to be discussed)
Schedule:
* Monday – Friday
* Day shift
Job Types: Full-time, Permanent
Pay: £24,420.00-£40,103.39 per year
Benefits:
* Canteen
* Employee discount
* Flexitime
* Free parking
* On-site parking
Work Location: In person