Responsibilities
* Lead and supervise a team of seven Neighbourhood Enforcement Officers addressing street scene issues, including fly‑tipping and improper waste presentation.
* Work closely with Surrey Police and the Waverley and Guildford Community Safety Partnership to enforce Public Space Protection Orders (PSPOs) and support initiatives aimed at reducing anti‑social behaviour.
* Support investigations and evidence gathering for enforcement actions, including the issuing of CPWs/CPNs and FPNs, conducting formal interviews under PACE, and preparing case files for court proceedings.
* Liaise with colleagues across Regulatory Services to resolve complex and multi‑disciplinary community issues.
* Develop and implement strategies and procedures aligned with Corporate and Service priorities and monitor performance against agreed objectives.
Qualifications
* Demonstrate the ability to build and maintain a strong, positive team culture focused on delivering excellent customer service.
* Possess a strong background in applying and escalating environmental crime legislation to achieve compliance, providing credibility as the Council's environmental enforcement expert.
* Show a proactive, "can-do" approach, with a focus on resolving issues quickly and effectively for the benefit of local communities.
* Have a sound understanding of the governance requirements associated with the use of CCTV.
* Have experience in escalating enforcement action for non‑compliance, including issuing statutory notices, conducting formal interviews, and preparing reports recommending criminal proceedings.
Benefits
* Hybrid and agile working policies
* Training and development opportunities including apprenticeships
* Generous annual leave and flexi time
* An employee assistance programme
* Membership of the Local Government Pension Scheme
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