Role overview
Duty Manager (SPAR) Walsall Manor (18+)
£13.25 p/h, 19 Hours p/w – Opening and Closing Experience Ideal.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Walsall Manor SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting and Responsibilities
Reporting to the Store Manager, the Duty Manager will drive growth within the company‑owned Walsall Manor SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will support the Store Manager in leading and motivating a team of colleagues, ensuring excellent customer service, and contributing to achieving store sales and profitability through “Brilliant Basics, Moments of Wow, Food For Later, Food For Now.”
Key Responsibilities
* Support the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
* Assist the Store Manager to deliver all store operations, objectives and KPI’s
* Manage, coach and support colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
* Carry out performance management/absence management as appropriate
* Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability during shifts
* Carry out cash reconciliations, voids and refunds and other management tasks for till colleagues
* Be a role model and lead the team to work together to provide an exceptional customer experience, setting us apart from our competitors
* Work with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Walsall Manor
* Adhere to all company policies and procedures and processes
Duty Manager Skills Required
* Previous management or supervisor experience within a food retail or similar fast‑paced operation
* Committed to achieving and sustaining exceptional customer service standards
* Able to plan, organise and prioritise effectively
* Ability to communicate and influence at all levels
* Able to take appropriate action and make decisionsCommitted to promoting collaborative working
* Enthusiastic and flexible with a positive attitude
* Committed to developing own skills and apply learning to improve own performance
Benefits
* Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
* Cycle to work scheme
* Develop your skills and capability in a highly supportive and multi‑diverse culture
* Outstanding Training & Development opportunities
* Gain hands‑on experience in a high volume, fast paced environment
* Enhanced Maternity & Paternity pay packages
* Flexible working hours opportunity
* Excellent additional benefits package including:
o Early access to your pay through “EarlyPay”
o 24/7 access to your payslips via HR/Payroll portal
o 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
o Wellbeing support – access to emotional support, counselling, legal and financial advice
o Company Pension Scheme
o Company Life Insurance worth 1 × Annual Salary and 6 × Annual Salary with Company Pension Scheme
o NEST pension scheme
o Extra Holiday – Purchase Scheme
o Long Service Awards
We Want You
If you are a results‑driven and community‑oriented individual with a passion for retail, we invite you to apply for the position of SPAR Walsall Manor Duty Manager. Join us in making a difference in the local community through exceptional service and a commitment to excellence.
Inclusive Environment
As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Job Details
Department: Retail – SPAR Store Management (inc Foodservice)
Contract type: Permanent
Hours: 19 hours p/w – possibility for more
Salary: £13.25 p/h plus opportunity to earn a bonus and excellent benefits
Closing date for applications: 30th April 2026
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