As a Project Manager / Programme Manager, you will lead the delivery of project work across our client base, ensuring consistent, high-quality outcomes. You will be responsible for delivering a range of solutions, including new Microsoft service deployments, infrastructure projects, cloud migrations, and security product rollouts. Working closely with our engineering/pre-sales team, you will ensure that projects are scoped and delivered effectively, with clear communication to both internal teams and client stakeholders. Key Responsibilities Lead the technical delivery of Microsoft infrastructure and cloud projects. Source of knowledge in this area, and coach for other team members. Willing to assist managing legacy network projects. Collaborate with pre-sales to scope and plan project work. Provide expert-level troubleshooting and resolution during project implementation. Ensure client communication is clear and professional throughout the project lifecycle. Stay current with emerging technologies and recommend improvements where appropriate. What We’re Looking For Strong experience delivering cloud projects within an MSP environment, with a minimum of 5 years' hands-on experience. A deep understanding of Microsoft 365, Azure, server and network infrastructure, and cyber security solutions. Proven ability to manage and execute the technical aspects of multiple projects simultaneously. Excellent problem-solving and troubleshooting skills. Strong interpersonal and communication skills, particularly in client-facing environments. A passion for delivering excellent service and continuously improving technical standards.