Veterinary Receptionist
Location: Beaumont Vets in Kidlington, Headington and Botley, Oxfordshire
Contract: Fixed term, part time
Hours: Average 20 hours per week
Shift Pattern: TBC
About The Role
We are seeking an enthusiastic individual with a passion for animals to join our team as a Veterinary Receptionist at The Beaumont Veterinary Group. Your role will be crucial in delivering a warm and welcoming experience to our clients and supporting the front‑line team.
Day‑to‑day Duties
* Answer phones and book appointments
* Respond to queries via phone, in person and email
* Register new clients
* Complete insurance forms
* Dispense medications
* Take payments
* Provide a warm and welcoming experience to clients arriving at the practice
Requirements
* Previous receptionist experience is essential; veterinary experience is a plus.
* Resilient, able to cope with potentially distressing and emotional situations.
* Excellent communicator with strong empathy.
* Strong customer service skills and experience dealing with members of the public.
* Positive attitude and excellent teamwork skills.
* Proficiency in Microsoft Office and other database management systems.
* Driving licence desirable; ability to travel locally preferred.
Benefits
* Salary in line with the National Living Wage (as of 1 April 2025)
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount scheme on veterinary bills and products
* Employee Assistance Programme and access to over 400 Mental Health First‑Aiders
* And lots more!
We are committed to being a fully inclusive place to work where all colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We aim to build a workforce that is more representative of our diverse communities and the people we serve.
Unfortunately, we are unable to accept or progress applications from candidates without the Right to Work in the UK, as we cannot provide visa sponsorship. All clinical support roles are not eligible for visa sponsorship.
To apply for this position, please click the 'Apply Now' button below.
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