We are currently working with a leading UK Facilities Service provider to recruit a Contract Director for a key central government account, covering sites delivering Total Facilities Management services predominantly in the Surrey area The role ensures a strategic partnership and with deep knowledge of the customer's business, you'll lead your team to create value while ensuring customer retention and growth. Outstanding service will strengthen the P&L, driving continuous improvement and contributing to success in the Government sector. Success Criteria · Guide the management team to fully assume all responsibilities towards the customer, including managing people and financial resources to ensure budget control and profitability (P/L). · Manage the strategic customer focus of your portfolio. · Ensure customer satisfaction and achieve KPI success. · Implement strategic priorities. Key Areas of Collaboration and Influence · Direct and oversee HSEQ performance. · Collaborate with Finance to ensure that budgeting, financial management reporting, and performance management are accurate and current. · Engage stakeholders throughout the organization to maximize the opportunities presented by the business Key Responsibilities Key responsibilities include: · Managing key customer relationships and ensuring service delivery meets contract requirements, KPI ...