Job Description
2nd Line Support Engineer - Salford - Hybrid - £28,000-£35,000 DOE
2nd Line Support Engineer required to join a leading business based In Salford. They are looking for someone who is competent in the Microsoft stack and who is happy to collaborate in a hybrid model (3 days a week onsite, 2 from home). They offer excellent career advancement opportunity alongside regular salary reviews.
Key skills
* Experience in Microsoft technologies
* Office 365
* Windows
* Active directory,
* Exchange
* Certification would be an advantage but not essential
Responsibilities:
* Provide 2nd line technical support for Microsoft environments (Windows 10/11, Office 365, Azure, Active Directory etc)
* Set up and configure new users
* Troubleshoot escalated tickets efficiently and accurately via phone, email, and remote tools.
* Maintain detailed documentation of support processes and resolutions.
Click apply!
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