IT Infrastructure Engineer - CCNA Certified - Northamptonshire (*site based full-time*)
Purpose of the role is to…
Deliver new technologies that support best of breed automotive led business
Deliver new innovations to question conventional thinking and improve capabilities of
the IT department
Lead by example as a senior technical escalation point for a broad range of IT support
topics
Manage stakeholders within IT and the business while delivering complex projects.
Deliver exceptional customer service to a consistent high standard
Be skilled at…
Troubleshooting, problem solving and root cause analysis
Excellent Research and analytic skills
Prioritisation and self-management
Design, implementation and support of enterprise
applications and infrastructure
Support and optimization of in-house and bespoke
applications
Adapting to change, learning quickly in a fast passed
environment
Have proven experience of…
Delivering exceptional customer service under pressure
Operational support at a senior technical level, within a
medium to large sized enterprise
Supporting and diagnosing enterprise WAN and LAN
infrastructure.
Planning, organising, leading and delivering complex,
fast-moving workloads with both internal and external 3rd
party resources
Working to recognised methodologies i.e. (ITIL, Agile)
A broad range of technical experience within a fast paced,
dynamic environment
Supporting junior colleagues via mentoring, training, and
documentation
Demonstrate knowledge of…
Enterprise application, middleware, and infrastructure
technologies
Managing and deploying to cloud platforms
Database support, administration, and optimisation
Scripting, orchestration, and automation techniques
Capacity, performance, and availability monitoring
Security, vulnerability, and malware threat prevention
Desirable - Working in F1 or F2 or equivalent racing led business
Hold these qualifications…
Degree or relevant qualifications in a technology or
science subject
Hold the following (or relevant equivalent):
o Cisco Certified Network Associate (CCNA)
o ITIL v3/v4 foundation level
You must be…
Diligent and show attention to detail.
Passionate about infrastructure.
Capable to show a growth mind-set
Flexible and open
A team player
Success driven, capable to perform under pressure and
overcome challenges.
Target and deadline driven
Success in this role will be if you… (deliverables)
Be able to see the big picture but also get involved in the technical “hands on”
deliverable of a broad range of technical topics.
Project manage multiple concurrent projects and associated stakeholder
communications.
Deliver on operational and project-based tasks, against demanding Service Level
Agreements and challenging deadlines
Deliver quality without compromising performance
Be a strong point of escalation; seeing solutions that others can't, and crucially, be keen
to do so as quickly and efficiently as possible so that we can achieve our collective goals
Actively encourage teamwork and knowledge sharing to develop both yourself and your
colleagues
Additional information…
The roles require the ability to deliver on both operational and project activities, against
deadlines and SLAs. Thus, flexibility is essential in this position
Applicants must be able to occasionally provide out of hours maintenance and support
on a best-efforts basis