Key Responsibilities:
1. Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues.
2. Liaise with and monitor onsite contractors to ensure completion of work.
3. Responsible for the day to day reactive and preventative maintenance.
4. Responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks.
5. Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks.
6. Undertake scheduled flat inspections and complete all resultant actions in a timely manner.
7. Record, log and monitor any maintenance issues that may arise within the maintenance logbook.
8. Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification.
9. Ensure that all Property Documentation Files are accurately maintained and up to date.
10. Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits.
11. Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home.
12. Report any welfare issues to a manager immediately.
Key Requirements:
13. Experience gained in plumbing, joinery and basic electrical (changing lightbulbs, switches and sockets)
14. Take ownership of responsibilities and display pride in work carried out.
15. Previous experience of working in student accommodation, BTR or hotels would be advantageous
16. Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken.
17. Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible.
18. Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook.