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IT Local Services Specialist Atlantic Islands
Job description
For the AIR Region we are looking for an IT Local Services Specialst.
The person in this function will be responsible for the First and Second line IT support for countries UK and Ireland.
The function will cover:
- First line support of end-users in the AIR region, this trough phone and ServiceNow (ITSM profile)
- Provisioning and supporting end-user with installation, preparation, decommissioning of all IT equipment (Laptops, Desktops, Mobile devices,...)
- Support IT onboarding and offboarding process
- Second line support for more advanced issues regarding Nippon Gases Hardware, Equipment, Software and Applications
- Perform on-site visits to all locations in UK and Ireland to:
- Perform maintenance and operational actions
- Manage the WAN / Telecom connections
- Manage the local network, switches and access points
- Manage the local network racks, cabling and connectivity
- Keep the local locations ISO ready and up-to-date
- Keep an European alignment to assure all Nippon Gases IT standards are respected and followed.
- Support local business by initiating / capturing / following up new projects / enhancements / demand in full accordance with policies and the IT Local Services Manager Europe
- Function as local Focal Point for the AIR regions for the IT Local Services Manager Europe.
The position will be integrated in the European Local Services Team and will also require regular alignment with the other teams in the other regions.
Base location will be Immingham, UK
Job requirements
Job Profile / Description included as attachement, this covers the Qualifications
About Us
Nippon Gases is one of the leading companies in the industrial and medical gases business in Europe. We service more than 150,000 customers and have a diversified involvement in broad industries such as healthcare, food, manufacturing, metallurgy, chemical products, electronics and energy. We aim to create social value through innovative gas solutions that increase industrial productivity, enhance human well-being and contribute to a more sustainable future.
Making life better through gas technology.
What can you expect from us?
We are an industrial company in which safety and integrity come first, as it could not be otherwise. We bet on the talent of each of our employees, creating opportunities for development and learning, as well as offering an environment of personal conciliation. Our employees are the key to achieve high customer satisfaction and be, day by day, your choice. We have a high commitment to society and respect for the environment. These values make us a great company with solid and continuous financial results.
Equal Opportunity Employment Policy
Nippon Gases is a company committed to equality and promotes an inclusive work environment free of any type of discrimination and harassment. We believe that the diversity of talent strengthens and increases our success. We have equality policies that guarantee employability and increase opportunities for all candidates.