Job Title: Technical Support Clerk
Location: Bridgwater, Somerset + Hybrid Working Arrangement
Compensation: Competitive + Benefits
Role Type: Full time / Permanent
Role ID: SF
At Cavendish Nuclear we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Technical Support Clerk at our Hinkley Point C site.
The role
As a Technical Support Clerk, you’ll have a role that’s out of the ordinary. This is a brilliant opportunity to work as part of the MEH Alliance on the prestigious Hinkley Point C Nuclear project. The alliance work across the project to integrate and coordinate the delivery of all main MEH, cabling and associated support services. This innovative approach will help different contractors work as a single entity to deliver the complex installation of cabling and pipework in the power station’s two thousand five hundred rooms.
Day to day, you will support the Technical Author and wider team, amongst liaising with various stakeholders to develop and ensure the provision of user friendly documentation that meets contractual requirements and standards.
1. Research, outline, write, and edit new and existing content, working closely with various teams to understand project requirements
2. Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
3. Independently gather information from subject matter experts to develop, organise, and write procedure manuals, technical specifications, and process documentation
4. Assist with the creation of Construction Work Packs in the Switch system
5. Creation of RFI’s/NCR’s/FCR’s
This is a full-time / permanent role at thirty-seven hours per week and will be based at Hinkley Point C.
Essential experience of the Technical Support Clerk:
6. Demonstrable industry experience as an effective technical writer within a major infrastructure project-based environment
7. Proven ability to quickly learn and understand complex topics
8. Previous experience writing documentation and procedural materials for multiple audiences
9. Excellent written and verbal communication skills, with a keen eye for detail
10. Experience of working with engineering to improve the user experience (design and user interface), to help refine content and to create visuals and diagrams for technical support content
11. Extensive experience of using Microsoft Office suite of programmes
Qualifications for the Technical Support Clerk:
12. HNC/HND in relevant technical field.
13. IOSH Managing Safely preferred
14. CCNSG or HSE MaPs Safety Passport
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.
The successful candidate must be able to achieve BPSS security clearance for this role.
Our Benefits
15. Generous holiday allowance
16. Contributory Pension scheme, with life assurance
17. Employee share scheme
18. Employee shopping savings portal
19. Payment of Professional Fees
20. Reservists in the armed forces receive ten days special paid leave
21. Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
22. ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
Cavendish Nuclear
As a leader within the UK nuclear industry, Cavendish Nuclear, part of