Company Description
Kenzari is a pioneering global platform revolutionizing the jewelry industry with advanced digital innovation and technology-driven commerce. As the first fully digital marketplace exclusively dedicated to jewelry, Kenzari offers a unique shopping experience. With state-of-the-art AI-powered styling tools and immersive AR virtual try-on technology, customers can visualize pieces in real-time, receive personalized styling recommendations, and shop with confidence. Kenzari is committed to transforming how jewelry is discovered, styled, and purchased in the digital age.
Role Description
This is a hybrid role for an Online Sales Associate, located in the London Area, United Kingdom, with flexibility for some remote work. The Online Sales Associate will focus on providing product recommendations, addressing inquiries, and maintaining a strong relationship with clients. Key responsibilities include identifying sales opportunities, ensuring customer satisfaction, and collaborating with the marketing and product teams to optimize sales performance and customer engagement.
Qualifications
* Proven experience in online sales, customer service, and e-commerce platforms
* Strong communication and interpersonal skills to build and maintain client relationships
* Knowledge of digital tools and processes, including CRM systems and data analytics
* Understanding of digital marketing concepts and sales strategies
* Ability to analyze customer needs and provide tailored solutions
* Proficiency in using collaborative tools and technologies
* Passion for fashion, jewelry, and technology-driven commerce is a plus
* Bachelor's degree in Business, Marketing, or a related field is an advantage