Job Description
Be Part of Something from Day One
We're not just hiring—we're building. Literally.
Join us as we lay the foundations of a bold new chapter. Our team is forming while the walls are still going up, which means you'll be part of shaping everything: the culture, the workflows and the energy. We’re building a place where quality speaks for itself.
This is your chance to say, “I was there from the beginning.” Not just joining a company—but helping build it.
Who We Are
We’re a seasoned start-up with a bold vision, to redefine rural dining through an authentic steak-bar, café and farm shop experience rooted in quality, sustainability, and local charm. Built on a foundation of farm-fresh produce and traceable butchery, our concept blends rustic appeal with modern operations. We're assembling a passionate leadership team to deliver a warm, memorable experience from day one — both at the table and on the shelves.
This is a fantastic opportunity for a confident strategic individual who thrives in a fast paced, high expectation environment and has the experience managing large scale multi-disciplinary hospitality and retail.
About the Role
As Operational Manager, you’ll be the heartbeat of the business — leading daily operations and shaping our culture. Your responsibilities include:
* Leading and inspiring front-of-house staff to deliver exceptional service across both the steak-bar and farm shop
* Managing rotas, recruitment, training, and team development for a multi-functional team, including retail and hospitality staff
* Overseeing inventory, supplier relations, and budgeting
* Ensuring health & safety compliance and food hygiene standards in high-volume settings
* Handling customer feedback with professionalism, both in dining and retail environments
* Collaborating with the founders on marketing, events, and strategy for a venue catering to 200+ covers, seasonal functions, and retail launches
* Coordinating logistics and shift planning for busy weekends, private hire events, and peak trading days
* Supporting the day-to-day operations of the farm shop, including sourcing, merchandising, and customer experience initiatives
About You
We’re looking for a seasoned operator who thrives in dynamic, customer-focused environments and knows how to lead with both strategy and heart:
* Extensive experience managing high-volume hospitality venues (ideally 150+ covers) and/or multi-outlet operations
* Proven leadership in building, training, and motivating diverse teams across both retail and restaurant settings
* Operational expertise in inventory control, supplier negotiation, and cost management — with a sharp eye for margins and quality
* Strong organisational skills to handle complex rotas, event logistics, and seasonal fluctuations
* Excellent communication and customer service instincts, with the ability to resolve issues calmly and professionally
* Tech-savvy mindset, comfortable with POS systems, scheduling tools, and basic financial reporting
* Adaptability and initiative to thrive in a fast-paced start-up environment where no two days are the same
* Passion for local produce, sustainability, and community engagement — someone who understands the value of provenance and storytelling in both food and retail
Why join us
* A chance to grow and develop a brand from the ground up
* Creative input in menus, branding, and customer experience
* Fun, supportive team environment that values innovation and individuality
* Competitive salary and benefits
Exact Location
56.503981, -3.127824
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