Overview
Tesco Kilmarnock, Scotland, United Kingdom
Cafe Front Of House Team Member at Tesco
We are looking for friendly, customer-focused individuals to join our front of house café team. You will help deliver great service to customers, keeping the café clean and welcoming, and staying up-to-date with our menu and initiatives. This role offers opportunities for career progression and flexible working options.
Please note that you need to be 18 or over to apply for this role.
You will be responsible for
* Serving customers quickly, efficiently and with care.
* Resolving customer complaints and relaying information to the Café Manager.
* Maintaining food freshness by following first in, first out (FIFO) stock rotation.
* Adhering to food safety and hygiene regulations while keeping daily records.
* Accepting deliveries and handling the safe storage of food.
* Being aware of (and following) all operational policies and procedures.
* Clearing and sanitising tables so the café stays clean.
* Ensuring food products are available and standards are maintained.
* Staying up-to-date with business communications and new initiatives.
* Knowing the café menu inside out and serving food as intended.
* Preparing hot and cold drinks for customers.
You will need
* A commitment to excellent customer service.
* Knowledge of Health and Safety standards.
* The ability to work efficiently and maintain a clean environment.
Personal
* Comfortable working in a team.
* Great communicator with a proactive attitude.
* Ability to multitask and work well under pressure.
* Confidence using initiative to improve ways of working.
* Good at planning and keeping things organised.
What’s in it for you?
Alongside a fantastic work-life balance, we offer benefits that support you at The Cafe. These include but aren’t limited to:
* Colleague Clubcard after 3 months’ service (10% increasing to 15% after every pay day for a four-day period, off most Tesco purchases)
* Request flexible working from day one
* Retirement savings plan
* Life Assurance
* Access to free wellbeing services and resources
* Discounts on everyday purchases, meals out, and utilities
* Uniform provided and supportive policies for life’s moments
* Holiday starting at 28 days (including Bank Holidays)
* Access to colleague networks for a diverse range of colleagues
About Us
With 329 cafés across the country, Tesco Cafés strive to provide a welcoming customer experience with a genuine family feel. Tesco is committed to an inclusive culture and accessibility throughout the recruitment process. We welcome applicants from all backgrounds and are open to flexible working arrangements. We also operate as a Disability Confident Leader to support accessibility in our processes.
Additional information
On occasions with high volumes of applicants, some roles may close earlier than the advertised end date to manage applications. Feedback is available to candidates who attend interviews.
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