Tenants Sales & Retention Executive
Job purpose:
To sell insurance directly to customers through outbound calling and inbound calls. Utilising leads from within the HomeLet or Let Alliance business to sell insurance policies and retain business, meeting or potentially exceeding sales targets.
To HELP;
* Be Honest
* Show Empathy
* Always Listen
* Solve Problems
HELPING our customer is the core of our business.
Key Responsibilities:
1. To build relationships with our customers and solve problems with our products and services
2. Meet individual/exceed targets and assist in meeting targets set for team and business unit
3. Outbound call on leads provided from agents and other areas of the business
4. To retain or generate additional income for the business at all possible opportunities to help support the growth of our back book this includes but is not limited to renewing policies and saving business from cancelling.
5. Approach each day as a fresh challenge and with an enthusiasm to deliver
6. Work using script/call guide
7. To take ownership and responsibility of your workload and performance
8. To take ownership of keeping up to date with the newest offers available for our customers and the savings that can be made as a HomeLet/Let Alli...