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Healthcare support worker - emergency department

Southampton
University Hospital Southampton NHS FT
Support worker
€22,500 a year
Posted: 20 April
Offer description

What You Will Do

The Healthcare Support Worker (HCSW) role in the Emergency Department is diverse and involves essential emergency skills such as applying plaster casts, venipuncture, and cannulation. You will be responsible for patient assessments, meeting care needs, and contributing to improved nursing quality, including initiatives related to dementia and mental health.


What We're Looking For

We seek a caring and compassionate healthcare assistant who thrives in a busy, rewarding environment. Excellent communication skills and a collaborative approach to delivering high‑quality care to all patients are essential. The Emergency Department operates 24/7; flexibility to adapt to service needs is required.


Development and Working Patterns

* Work a variety of shifts as part of your roster: mornings (e.g., 7am‑3pm), short days & long days (generally 8–12 hours, 7am–8pm), evenings (until 8pm), and nights (approximately 7pm‑7am).
* Be available any day from Monday to Sunday, including bank holidays.
* There are no set shifts (e.g., nights only).


Your Main Day‑to‑Day Duties

* Washing and dressing patients and assisting with personal hygiene.
* Assisting patients to access and use toilet facilities.
* Serving meals and helping to feed patients.
* Helping patients to move safely around.
* Assisting with bed making, cleaning tasks, errands, or general duties.
* Collecting pathological specimens (e.g., urine, faeces, sputum).
* Making patients and their families feel comfortable.


Benefits

* A minimum of 35 days paid holiday.
* A two‑week intensive induction to set you up for success in your new role.
* Guaranteed contracted hours.
* Access to extra shifts and overtime pay for those who want it.
* A mentoring team dedicated to supporting HCSWs emotionally, personally, and professionally.
* A central hospital location with great transport links and reduced fares for UHS staff.
* Continued professional development.
* A generous pension scheme and life insurance.
* Access to national and local NHS discounts including popular high street and online retailers.
* Onsite subsidised restaurants, cafes and high‑street shops.
* Financial awards through our refer‑a‑friend scheme.
* An internal mover process allowing ward transfers every six months if desired.
* Support with flexible working requests, regularly reviewed against service need.

Only full‑time applications are being considered. Applicants must be able to work a variety of shifts and days of the week as UHS operates a 24-hour, 365‑day service.

This vacancy does not meet the Home Office threshold for sponsorship and requires candidates to complete a 9‑month training period. We are therefore unable to accept applications from candidates who do not have the right to work in the UK or who have less than 9 months remaining on their visa from the start date of the new role.

This advert closes on Wednesday 29 Apr 2026.

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