Good Afternoon, I am currently representing Lewisham Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Housing Assistant this role will be: SE6 4RU The right candidate will: To lead on rehousing enquiries and be the first point of contact for residents calling into the Housing & Communities department * Provide a professional and knowledgeable service when responding to all enquiries and strive to resolve these at the first point of contact. * Deal with enquiries that come into the department in a pro-active and customer focused way. Ensuring concerns are forwarded to the relevant teams or officers in a timely manner. * Process all rehousing and transfer requests, on the Lewisham Council Housing Register and all associated systems and schemes including Housing Moves, Home Finder UK and Home Swapper. * Assist Housing Officers and ASB Officers with tasks around tenancy management and ASB. * Process Change of occupants and change of name applications. * Keep records and complete administration tasks for the department. We require the following: * Experience of dealing with customers in a front facing environment * Experience of managing and prioritising your own workload in a high-pressured environment * Experience of using Microsoft Office and other computer systems to a high level To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon