Responsibilities
* Customer Assistance: Provide expert support to customers with inquiries related to insurance claims, ensuring their needs are met promptly and effectively.
* Compliance Management: Conduct thorough compliance checks, audits, and validations to uphold the integrity of our insurance claims processes.
* Point of Contact: Act as the primary liaison between landlords, tenants, and legal representatives, facilitating communication and ensuring smooth resolution of issues. Are you someone who thrives on providing exceptional customer service while ensuring meticulous attention to detail? We're seeking a dedicated individual to join our team as a Rent & Legal Protection (RLP) Insurance Claims Coordinator. If you're ready to make a difference in the lives of our customers and play a vital role in managing insurance claims, this position is perfect for you. Communication Excellence: Strong interpersonal skills coupled with a passion for delivering top-notch customer service.
Qualifications
* Tech Savvy: Proficiency in Microsoft Office applications to efficiently handle administrative tasks.
* Adaptability: Ability to thrive in a fast-paced environment by quickly adapting to changing priorities and managing multiple tasks effectively.
Benefits
* Annual Leave: Enjoy 23 days of annual leave, with opportunities for increases based on long service, up to a maximum of 25 days.
* Pension Scheme: Secure your future with our pension scheme offerings.
* Professional Development: Take advantage of opportunities to pursue industry qualifications and further your career.
* Perks at Work: Access exclusive discounts on a variety of products and services, including electrical items and travel.
* Discounts on Real Estate Services: Receive discounts on estate agency, mortgage, conveyancing, and surveying services.
* Free Parking
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