Company Profile
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Technical Operations Manager
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Technical Operations Manager to join the team located in Broughton.
The successful candidate will hold full accountability for the site operation, service delivery and front facing services at the client facilities.
Role Summary:
Provide a safe and healthy workplace with responsibility for all EHS compliance for both CBRE and supplier partners
Assure contingency plans are in place for emergencies, including approved business continuity plans, disaster recovery plans, service disruption notification processes and crisis management processes
Understand and comply with Site safety rules/requirements
Ensure safety PPE and equipment is available and utilized by both self-perform team members and Supplier partner team members at all times
Follow proper procedure and conduct Incident reviews and Root Cause Analysis including regulatory response and reporting, Site Stand Downs and drive consequence Management for all incidents
Responsible for Multi-client locations within the West London cluster
Ensure ongoing and required training (PPE, LOTO, Confined Space) is conducted and completed by all team members
All reporting must be timely and complete and all required on site documentation must be up to date and easily accessible
Support Site Budget Management by driving Operational control through Metrics Management
Deliver services based on contract scope of work with full understanding of the scope variances by site
Ensure knowledge of Supplier contract terms, scope of work and performance specification
Ensure PO's are raised and processed in compliance with GWS policy
Experience Required:
Degree level or industry standard qualification
AP Status Pressure system
AP Status Confined space
Environmental Health & Safety industry recognised qualification
Affiliation to or membership of an industry related professional body
Strong related experience in FM operations
Strong influencing, communication and presentational skills aligned with good commercial acumen
People management skills and the ability to communicate at all levels
Experience of managing contracts, writing and operating to processes and procedures
CMMS experience (WO Management Process) preferred
Report writing ability
Sound understanding of current legislation, environmental and quality related issues, including sustainability and its impact on energy