Sales Assistant – Winter Market
Location: London Winter Wonderland, Hyde Park
Contract: 14 Nov – 1 Jan (evenings/weekends & holidays)
About SEP
SEP is a Certified B Corp and social enterprise born in the Jerash refugee camp. We fuse Levantine craftsmanship with contemporary design to create hand-embroidered pieces that carry meaning and impact.
The role
Join our chalet-style booth at Winter Wonderland (visited by ~2.5M people each year). You’ll welcome shoppers, share SEP’s story, help customers choose gifts, and keep the stall looking sharp and running smoothly.
What you will do:
– Acquire in-depth knowledge of the SEP mission, story, and product collection
– Represent the brand through thoughtful storytelling and meaningful customer engagement
– Ensure the stall always reflects SEP’s visual identity and values
– Help build and maintain our client base through exceptional relationship-building
– Track daily sales and footfall, and help build our CRM system by collecting customer details
– Keep the stall clean, organised, and welcoming at all times
– Liaise daily with our management team and other stores for seamless coordination
– Contribute feedback on product and client experience
Who you are:
– Warm, curious, and culturally aware
– Passionate about fashion and craftsmanship
– Fluent in English, another language is a strong plus
– Flexible and available to work during the holidays
– Retail experience is a plus—but a willingness to learn matters more
– Confidence with people. Clear communicator. Active listener
– Basic math. Comfortable with a card reader and simple POS
– Great time management. You stay calm when it gets busy
– A neat eye for merchandising and visual detail
– Reliable. Punctual. Team player
– Right to work in the UK and availability across the holiday period
Perks
Purpose-led work that changes lives.
Training (products, storytelling, POS).
Staff discount on SEP products.
Supportive, upbeat team culture.
Apply if:
You want your work to stand for something.
You believe beauty and purpose belong in the same space.
You’re ready to be part of something powerful.
📩 Send your CV and a short note about yourself to info@sepjordan.com, telling us your availability between the 14th of November and the 1st of January, and your preferred hours. We review applications as they come in.