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Location: Portsmouth (On-site)
*One-stage interviews are taking place next week
Are you an enthusiastic IT professional with a knack for problem-solving and a dedication to providing excellent technical support? We have an exciting three-month contract opportunity for a First Line Support Engineer in Portsmouth!
We're seeking an individual to be the primary point of contact for IT assistance, ensuring colleagues receive prompt, effective, and professional technology solutions. You'll play a vital role in maintaining smooth operations and enhancing the overall technology experience within a dynamic and expanding organization.
What You'll Be Doing:
* Supporting technologies such as Google Workspace, Okta, and Azure.
* Assisting with Apple MacBooks, Dell laptops, and Chromebooks.
* Supporting audiovisual conferencing tools and collaborative platforms like Slack, Zoom, and Google Meet.
* Diagnosing and resolving fundamental system and application issues across various SaaS platforms.
* Contributing to IT hardware inventory and equipment lifecycle management
What We're Looking For:
* Demonstrated experience in a 1st or 2nd line IT support capacity.
* Strong capabilities in diagnosing technical issues and developing effective solutions.
* A customer-focused approach with excellent communication abilities.
* A proactive and growth-oriented mindset.
* High degree of self-reliance and eagerness to learn new technologies.
* Prior experience with Google Workspace and Okta is beneficial.
* Experience in fast-paced technology environments is advantageous.
#ITSupport #ServiceDesk #FirstLineSupport #ITJobs #ContractRole #Portsmouth #TechJobs #Hiring
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
IT System Training and Support
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