🛒 Senior Digital Business Analyst – Retail eCommerce
Contract (Outside IR35), 6 months, UK ONLY (Remote with occasional monthly office visit)
**Retail & eCommerce experience is essential for this role** - We are only initially considering candidates with proven experience in this sector.
We’re looking for a Senior Digital Business Analyst to join a fast-moving digital transformation team, working across business and technology teams to help shape, prioritise, and deliver a significant programme of digital change.
This is a hands-on role suited to a BA who is comfortable with ambiguity, confident engaging senior stakeholders, and equally at home working with engineers, product, and UX teams.
🔍 The Role
You’ll be collaborating across business and IT teams, owning and driving a large digital and technology backlog focused on improving online sales and customer experience.
Key responsibilities include:
* Triage, grooming, prioritisation, and delivery of website and technology initiatives
* Working closely with the Business, Tech, Product, UX, Engineering, CRM, Promotions, and Marketing Analytics and more
* Improving website performance, eCommerce flows, and digital customer journeys
* Capturing and documenting requirements, acceptance criteria, and delivery handovers
* Ensuring traditional old operating models are effectively translated into the digital experience
* Supporting a clearly defined roadmap while managing competing priorities
✅ What We’re Looking For
* Strong background as a Business Analyst within Retail and eCommerce
* Direct experience supporting online and digital channels
* Comfortable working business-facing and tech-facing
* Strong business process mindset – happy mapping processes and improving ways of working
* Confident stakeholder engagement across multiple business functions
* Experience working at scale (ideally European or global environments)
* A strong digital lens, balanced with commercial and operational awareness
* Hands-on, pragmatic, and delivery-focused
💡 Why This Role?
* High-impact digital change programme
* Significant ownership over backlog and prioritisation
* Exposure across business, product, and technology teams
* A role where you can genuinely influence how digital sales perform
If you’re a Digital Business Analyst with deep Retail and eCommerce experience and enjoy operating at the intersection of business and technology, we’d love to speak with you.
👉 Apply directly or message me for more details.