Business Analyst Liverpool (Hybrid - minimum 2 days per week in the office) £48K An experienced Technical Business Analyst is required for our legal client to join their Project Management Team. You'll act as the link between legal practice and operational teams, ensuring requirements are captured clearly, processes are improved, and technology solutions are well-designed and effectively delivered. You will work closely with stakeholders across the organisation, supporting both internal operations and client-facing transformation projects. Strong communication, analytical capability, and the ability to work across complex environments are essential. Key Responsibilities: Lead workshops to capture requirements and map user journeys Build strong relationships with stakeholders at all levels Produce clear, concise requirements documentation Prioritise requirements using structured methods Support data migration, testing preparation, and execution Define and manage project scope and change control Assist with training and provide post-go-live support Contribute to client-facing process mapping and solution design Work with IT Infrastructure and Legal Tech teams to ensure technical feasibility and solution quality Skills: Essential Minimum 3 years' experience as a Technical Business Analyst Advanced Excel and Visio skills Strong stakeholder management and workshop facilitation skills Excellent analytical and communication skills Experience translating requirements into user stories Gap analysis and requirements tracking capability Process mapping / wireframing experience Experience with complex integrated systems and data flows Ability to manage multiple projects independently Basic SQL and data mapping experience Desirable Knowledge of legal systems (e.g., Aderant, Intapp, iManage) Experience with APIs or data-focused projects Power BI capability QA testing experience Exposure to Lean Six Sigma