Role Available: Office Administrator
We're looking for a reliable, organised, and friendly individual to join our office team and work directly alongside management. This role is central to keeping our business running smoothly — from supporting customers to managing the day-to-day admin.
What You'll Be Doing
* Answering calls and handling customer enquiries in a professional manner
* Booking in quotes, scheduling jobs, and coordinating diaries
* Taking firewood orders and processing payments
* Calling customers with job dates and updates
* Using our systems (Xero, Google Calendar, Google Keep/Notes, and others) to manage workflows
* General office admin duties (emails, filing, data entry, record keeping)
* Keeping the office clean, tidy, and organised
What We're Looking For
* Confident, clear communicator with strong customer service skills
* Organised and detail-oriented with the ability to multitask
* Proficient with IT systems, ideally including:
* Xero
(invoicing and accounts)
* Google Calendar
(scheduling)
* Google Keep/Notes
(internal records)
* Comfortable learning new software and processes
* Self-motivated, reliable, and able to work independently as well as part of a small team
Ideally You Will Have
* Previous experience in office administration or customer service
* Experience in our trades - Arboriculture / Tree Surgery & Firewood / Forestry
* A proactive attitude — spotting tasks that need doing before being asked
Why Join Us?
Browns Tree Solutions is a
family-run company
based in Milton Keynes. We pride ourselves on delivering professional tree care and firewood supply, but just as much on being a supportive, down-to-earth workplace.
In this role you'll become part of the heart of the business, working closely with the team and customers. No two days are the same, and you'll play a key part in helping us grow while keeping everything running smoothly.
The Details
* Office based in Great Brickhill, Milton Keynes
* Full-time, Monday to Friday (hours can be discussed)
* Salary dependent on experience
If you're organised, tech-savvy, and customer-focused, and want to join a friendly family business, we'd love to hear from you so send us your CV
Browns Tree Solutions Ltd
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