Job Description
Resident Services Associate
The Kingfisher - Exeter
Full-Time
Permanent
We are looking for an enthusiastic, self-motivated Resident Services Associate to join our front of house team in our 203-bed, luxury student accommodation in the City Centre of Exeter.
This is a perfect opportunity for an out-going, talented individual to get stuck in, ensuring our tenants receive exceptional service.
The Resident Services Associate is generally the first point of contact, therefore has the responsibility of being an excellent brand ambassador for Downing. This exciting, fast-paced position will involve working as part of a small team and undertaking an extremely varied workload.
Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with additional impressive projects currently under construction.
Key Responsibilities:
1. Providing front of office support to residents and visitors to the building, maintaining excellent customer service at all times.
2. Updating the company in-house booking and cust...