Overview
Join to apply for the Team Manager Nights role at Waitrose & Partners.
About the role: As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, with passionate Partners serving food lovers. Your leadership and team-working skills will be key to your team and the impression customers have of the Waitrose brand, helping to earn trust and loyalty while maximising sales and profit.
Key Responsibilities
* Using your commercial skills to maximise sales and profit while minimising wastage.
* Ensuring consistently high levels of availability and merchandising, and delivering an efficient, legal, and secure store operation.
* Improving and maintaining customer satisfaction.
* Using your people skills to manage your team, from leading and inspiring to tasks like organising holidays and managing absences.
* Create a supportive culture of care, belonging, pace and productivity.
* Engage and lead partners in delivering and embedding change consistently and effectively within your shop.
Essential Skills/Experience
* Experience of leading a team in a fast-paced, customer focused environment.
* People Management skills.
* Able to demonstrate an innate passion for and understanding of retail.
* Resilience to support and plan your team’s response to change.
* Ability to influence stakeholders.
* Advanced communication skills.
Desirable Skills/Experience
* Experience of supporting with the Disciplinary and Grievance process.
* Regulatory Compliance Management.
* Personal Licence Holder.
* Food Hygiene Level 3.
Hours and Premiums
In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at £3.50 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at £4.50 per hour for those enrolled onto Enhanced Hours Premium arrangements.
About The Partnership
We’re the largest employee owned business in the UK and home of our brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. We’re focused on being brilliant at retail, innovating, adapting, and diversifying, and Never Knowingly Undersold on price, quality and service. As Partners, we share ownership and contribute to our success, treating everyone with kindness and respect. We all own making the Partnership somewhere we belong, embracing differences and thriving.
Important points to note: some roles are subject to pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during recruitment. DBS checks will be carried out by a third-party body, and financial probity checks may also be required for some roles. Vacancies can close early if there are many applicants. We support flexible working where possible; discuss with the hiring manager during your interview.
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