Join a reputable franchised dealership group in the Guildford area as a Service Advisor, a vital role within a well-established business recognised for industry awards and consistent growth across Surrey and Hampshire. Our Client is committed to delivering outstanding customer service and maintaining high standards of vehicle care, providing an excellent environment for experienced motor trade professionals to develop their careers. The Service Advisor will play a key role in ensuring customer satisfaction and smooth workshop operations. Key benefits: Up to £32,000 basic salary, depending on experience, with on-target earnings of approx. £7,000 Comprehensive professional training and personal development support Access to an employee benefit platform offering high street discounts Opportunity to progress to the position of Senior Service Advisor Supportive team environment focused on customer satisfaction Time off during the week if you work a Saturday morning (8am to 12pm) Friendly working environment with stability and prospects for career advancementThe duties include: Handling customer enquiries and queries efficiently and professionally Qualifying service needs and diagnosing vehicle issues where applicable Establishing clear understanding and agreement with customers regarding work to be completed Accurately managing the service department loading system in line with workshop capacity Managing the handover and a...