Technical Support Engineer (Manufacturing / Shopfloor Support)
Location: Broughton, North Wales (On-site)
Contract Length: Contract to November 2026 (strong likelihood of extension)
Pay Rate:
• £40.13 per hour Umbrella
IR35: Inside IR35
Shift Pattern: Double Days (rotating mornings/afternoons) with 20% shift uplift
An exciting opportunity has arisen for a Technical Support Engineer to join a high‑profile aerospace manufacturing environment, providing hands‑on technical and shopfloor support within a busy production setting.
This is a role supporting aircraft manufacturing operations and requires strong manufacturing, lineside, and production engineering experience.
The Role
Working on-site within the production environment, you will provide end‑to‑end technical support to shopfloor operations, ensuring continuous production flow and resolving technical issues that cannot be managed by operators or first‑line management alone.
Key responsibilities include:
* Providing daily lineside technical support to production teams
* Investigating and resolving non‑conformances, missing parts, concessions and outstanding work
* Managing work orders, including out‑of‑cycle and rework activities
* Supporting continuous improvement and Lean manufacturing initiatives
* Escalating recurring issues to relevant support functions where required
* Supporting quality, health & safety, logistics and production standards on the shopfloor
* Assisting with tooling, jigs, industrial assets, and process improvements
Skills & Experience Required
* Proven experience in a manufacturing or production environment (aerospace highly desirable)
* Strong aircraft production and engineering process knowledge
* Practical and structured problem‑solving ability
* Experience working with non‑conformances and production issues
* Knowledge of Lean manufacturing principles
* Ability to work effectively with multiple stakeholders in a fast‑paced environment
* SAP experience is desirable
Qualifications
* NVQ Level 4 or equivalent
This role would suit candidates from Technical Support Engineer, Manufacturing Engineer, Production Engineer, or Project Engineer backgrounds who enjoy working directly on the shopfloor in a complex manufacturing environment.
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