IT Support and Administration Technician
Posted: 20/06/2025
Closing Date: 31/07/2025
Job Type: Permanent - Full Time
Location: LCS
Job Category: IT
At Lycée Condorcet Sydney, our school combines French traditions with Australian energy to create a unique educational experience. Our mission is to give students a world-class education in an international environment that allows them to graduate as French-English bilingual citizens of the world.
Start date: ASAP - Monday to Friday from 8:30am till 4.30pm
Keyresponsabilities and tasks include but are not limited to the following
Security and Recovery
* Adopt, promote, and train Cybersecurity best practice
* Disaster Recovery
Desktop computing
* Installing computers and devices for replacement project
* Accurately record, and update requests using the IT service desk system
* IT Asset management, inventory and documentation
Computer Projects
* Booking devices, preparing, deploying, charging, returning and accounting.
* Ensure audio visual is setup and in working order for events and meetings as required
* Video production assistance. Recording and editing
* Digital signage content and schedules
* User and guest Wi-Fi connectivity and support
User accounts
* Gmail accounts
* Pronote. Account management and communication to parents
* O365 licence assignment
* Eduka and MYOB Account Management
Software
* Preparing and deploying computer images
* IPad application licensing and deployment. MDM
Infrastructure
* Bell Scheduling, Tones and resampling
* Turnstile sw administration and card reading
* Telephone system movements, changes and documentation
Training
* Deliver training and user inductions to develop the general computing skills of school staff
* Develop training videos and screencasts
* Create, maintain and publish relevant support documentation to assist with service delivery and enable users to become more self-sufficient
Desired Skills and Experience
Required Skills for the position:
* Relevant industry or professional qualifications
* Strong communication skills. French speaking is a bonus but not mandatory.
* Ability to prioritise, manage and perform to meet customer service expectations
* Provide orientation to new users of existing technology
* Maintain confidentiality
Technical:
* Demonstrated experience in Desktop support and troubleshooting
* Demonstrated ability in the implementation and support of TCP/IP networks
* Demonstrated Windows technical experience
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