Job Responsibilities
1. Empower Your Team: Develop a team of high-performing colleagues dedicated to providing a unique shopping experience, achieving targets, and delivering exceptional service.
2. Enhance Customer Experience: Collaborate with management to meet key customer service priorities and guide colleagues in store presentation and customer satisfaction.
3. Expand Our Reach: Play a crucial role in daily store operations to ensure success and uphold customer service standards.
Experience & Competencies
* Supervising medium-sized retail teams in a fast-paced environment, achieving high weekly sales targets.
* Managing a diverse range of retail categories.
* Key competencies include:
* Prioritising and organising work
* Customer focus
* Effective communication
* Team management
* Problem solving
* Talent development
* Commercial awareness
Salary & Hours
£35,941 FTE
44 hours per week
Employee Benefits
* Full-time employees receive 28 days of annual leave (including bank holidays), increasing to 33 days after 5 years of service. Pro-rated for part-time roles.
* Contributory company pension scheme
* 10% store discount
* Death in Service Benefit
* Long service recognition
* Access to training programs (face-to-face and online)
* MyHB colleague benefits platform, offering:
* UK-wide discounts on retail, leisure, and hospitality
* Employee Assistance Programme with 24/7 confidential counselling
* Low-cost health cash plans and cancer cover
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