Overview
Bishopsgate Institute is looking for a Deputy Operations Manager. This is an exciting opportunity to join our friendly team as we welcome visitors, customers and venue clients to our busy and dynamic building.
Responsibilities
* Deputise for the Operations Manager across all on-site operations, including planning for successful event delivery.
* Key holder, on-call to attend if required out of hours, liaise with the Infrastructure & Facilities Manager.
* Act as the Institute’s Data Protection Officer, ensuring personal data is protected and stored correctly across electronic and hard copies.
* Manage Duty Managers and Event Technicians, including rota planning and adjustment.
* Line‑manage the Visitor Experience Team Lead to confirm sufficient staffing week to week.
* Cover Duty Manager shifts or breaks, possibly at short notice; unlock or lock the building as required.
* Full‑time role across all seven days the Institute operates, including evenings and weekends; fully on site with flexible working requests.
Qualifications & Skills
* Proactive, flexible, can‑do attitude; experienced and confident in box office, reception and venue management.
* Risk assessment, high quality events delivery, customer service, health and safety, data protection.
* Experience working across multiple strands of work, including short‑term tasks and medium‑term project work.
Application Deadline
Monday 12 January 2026 – 10am
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