Home › Jobs › Optical Assistant
‹ Back to search results Apply Save
Optical
01423 813452 Linkedin
More from Optical
‹ Back to search results
Optical Assistant
J491843 Telford West Midlands £21K - £28K / Year
Apply Save Optical Assistant Opportunity - Brand new practice - Telford
Salary: £21,000£28,000 depending on experience
Full-Time or Part-Time | Start Date: February 2026 (or earlier via nearby branches)
A brand-new, state-of-the-art optical practice is opening in Shifnal in February 2026, just minutes from Telford Centre and they're looking for a friendly and enthusiastic Optical Assistant to join their growing team.
This is a fantastic opportunity for someone with strong people skills and a passion for excellent customer service. Whether experienced in optics or new to the industry, full training and support will be provided for the right candidate.
About the Practice
1. Set in a beautifully refurbished former bank on the high street, the new practice will feature:
2. Four fully-equipped consulting rooms
3. On-site audiology services
4. The latest optical technology, including OCT and digital dispensing tools
5. Excellent transport links (just 20 seconds from the train station)
6. Free public parking close by
7. Backed by a well-established optical group with nearby branches in Telford and Newport, the team offers a welcoming and supportive environment with real opportunities for career development.
The Role
The Optical Assistant will be responsible for delivering exceptional front-of-house service and supporting the clinical team in the day-to-day running of the practice.
Key duties include:
8. Welcoming patients and providing a warm, professional first impression
9. Helping customers choose frames and lenses that suit their needs and style
10. Booking appointments and managing the diary system efficiently
11. Carrying out basic pre-screening tests and using in-practice technology
12. Ensuring frame displays are clean, tidy, and well-stocked
13. Providing aftercare advice and assisting with repairs and adjustments
14. Supporting dispensing staff and Optometrists to ensure smooth patient journeys
15. The position is based primarily in Shifnal, with occasional cover at the nearby Telford or Newport practices.
16. Candidates must be available to work one weekend day (Saturdays only).
Candidate Profile
The ideal candidate will:
17. Have a positive, can-do attitude and a genuine passion for helping people
18. Possess excellent communication and interpersonal skills
19. Be organised, reliable, and confident working in a busy retail environment
20. Have previous experience in optics or retail/customer service (preferred but not essential)
21. Be keen to learn and grow in a supportive and modern clinical setting
22. Enjoy being part of a close-knit team and contributing to the success of a new store
Salary & Benefits
23. £21,000£28,000 per annum, depending on experience
24. Monthly store bonus scheme
25. 28 days holiday including bank holidays
26. Free parking and excellent public transport connections
27. Ongoing training and career development including opportunities to progress within the group
28. Supportive, friendly working culture with a hands-on management team
29. Early start available at nearby Telford or Newport practices
A Unique Opportunity
30. This is an exciting chance to join a brand-new practice from day one and be part of a forward-thinking optical business with strong community ties and a commitment to clinical excellence.
31. For the right candidate, it's more than just a job it's the start of a rewarding career.
Apply Save {this will be replaced by fast apply content} No similar jobs { "@context":"", "@type":"JobPosting", "description":"Optical Assistant Opportunity - Brand new practice - Telford
Salary: £21,000£28,000 depending on experience
Full-Time or Part-Time | Start Date: February 2026 (or earlier via nearby branches)
A brand-new, state-of-the-art optical practice is opening in Shifnal in February 2026, just minutes from Telford Centre and they're looking for a friendly and enthusiastic Optical Assistant to join their growing team.
This is a fantastic opportunity for someone with strong people skills and a passion for excellent customer service. Whether experienced in optics or new to the industry, full training and support will be provided for the right candidate.
About the Practice
Set in a beautifully refurbished former bank on the high street, the new practice will feature:Four fully-equipped consulting roomsOn-site audiology servicesThe latest optical technology, including OCT and digital dispensing toolsExcellent transport links (just 20 seconds from the train station)Free public parking close byBacked by a well-established optical group with nearby branches in Telford and Newport, the team offers a welcoming and supportive environment with real opportunities for career development.
The Role
The Optical Assistant will be responsible for delivering exceptional front-of-house service and supporting the clinical team in the day-to-day running of the practice.
Key duties include:
Welcoming patients and providing a warm, professional first impressionHelping customers choose frames and lenses that suit their needs and styleBooking appointments and managing the diary system efficientlyCarrying out basic pre-screening tests and using in-practice technologyEnsuring frame displays are clean, tidy, and well-stockedProviding aftercare advice and assisting with repairs and adjustmentsSupporting dispensing staff and Optometrists to ensure smooth patient journeysThe position is based primarily in Shifnal, with occasional cover at the nearby Telford or Newport practices. Candidates must be available to work one weekend day (Saturdays only).
Candidate Profile
The ideal candidate will:
Have a positive, can-do attitude and a genuine passion for helping peoplePossess excellent communication and interpersonal skillsBe organised, reliable, and confident working in a busy retail environmentHave previous experience in optics or retail/customer service (preferred but not essential)Be keen to learn and grow in a supportive and modern clinical settingEnjoy being part of a close-knit team and contributing to the success of a new store
Salary & Benefits
£21,000£28,000 per annum, depending on experienceMonthly store bonus scheme28 days holiday including bank holidaysFree parking and excellent public transport connectionsOngoing training and career development including opportunities to progress within the groupSupportive, friendly working culture with a hands-on management teamEarly start available at nearby Telford or Newport practices
A Unique Opportunity
This is an exciting chance to join a brand-new practice from day one and be part of a forward-thinking optical business with strong community ties and a commitment to clinical excellence. For the right candidate, it's more than just a job it's the start of a rewarding career.", "title":"Optical Assistant", "baseSalary":{ "@type":"MonetaryAmount", "currency":"GBP", "value":{ "@type":"QuantitativeValue", "maxValue":"", "minValue":"", "unitText":"YEAR", "value":"£21K - £28K / Year " } }, "datePosted":"2025-09-17", "employmentType":"FULL_TIME", "hiringOrganization":{ "@type":"Organization", "name":"Prospect Health", "logo":"", "sameAs":"" }, "jobLocation":{ "@type":"Place", "address":{ "@type":"PostalAddress", "addressLocality":"Telford" }, "geo":{"@type":"GeoCoordinates", "latitude": "", "longitude": "" } }, "validThrough":"2035-09-15 }