Location: Berkshire - 2/3 days in the office
(No sponsorship provided)
The Role
This position sits at the intersection of commercial performance and digital experience. You’ll be responsible for ensuring that core sales and partner platforms are not just available, but actively used, trusted, and embedded in day-to-day workflows.
Rather than a traditional training role, this is about driving measurable behaviour change — helping teams move from legacy, manual ways of working to scalable, digital-first approaches that directly impact revenue.
What You’ll Be Doing
* Own the end-to-end adoption journey for key digital tools used by sales teams and partner networks.
* Identify friction points in current workflows and design practical, user-focused solutions to improve engagement.
* Build targeted enablement initiatives that align to real commercial scenarios (pipeline creation, deal progression, renewals, etc.).
* Create clear, outcome-driven content — from quick-start guides to structured onboarding and advanced playbooks.
* Run focused campaigns that reinforce usage, highlight success stories, and drive ongoing engagement.
* Partner with product and tech teams to translate platform updates into tangible business value for users.
* Use data to track behaviour trends, measure impact, and prioritise where intervention is needed.
* Act as a connector across sales, operations, and product functions to ensure a consistent digital experience.
What Success Looks Like
* Digital platforms become the default way of working across sales and partner communities.
* Increased contribution of digitally supported deals and partner-led activity.
* Noticeable shift away from manual workarounds and offline processes.
* Stronger alignment between platform capability and real-world commercial needs.
What You Bring
* Experience in driving adoption of digital tools within sales, commercial, or partner-led environments.
* A practical understanding of how sales teams operate, and what influences behaviour change.
* Confidence working cross-functionally and influencing stakeholders at different levels.
* Ability to turn data into insight and insight into action.
* Strong communication skills, with a focus on clarity and impact over volume
#J-18808-Ljbffr