HR Advisor 3 month contract Start date ASAP Sunderland (Office based) Monday - Friday Must have valid UK driving licence fore travel throughout North East Role: You will provide customer focussed, comprehensive and pragmatic advice and support to key stakeholders on all People related matters including resourcing and recruitment, employee relations, succession planning, identifying development needs within a dedicated directorate; utilising knowledge of relevant policies and procedures, terms and conditions of employment and employment legislation. Key Responsibilities: Provide a customer centric People advisory service for an agreed directorate(s) across all generalist activities complying with legislation and internal policies/guidance including and not limited to: resourcing, recruitment and selection, performance management, absence management and employee wellbeing, terms and conditions of service, discipline and grievance, organisational change and learning and development. Respond effectively to customer enquiries; provide guidance and support, manage escalated challenges/queries with resolution in accordance with policies, procedures and processes. Coach and guide People managers to effectively manage employee relations issues including sickness absence (short term and long term), performance management, discipline and grievance. Support the performance management within the directorate, specifically provide 1-1 coaching/guidance for managers toidentify and develop talent or poor performance and guide/support development/performance improvement plans for the identified employees complying with relevant policies and best practice. Advise line managers on resourcing including structure changes, recruitment and selection processes. Provide input to and support the implementation of directorate specific projects, change management programmes and working groups as and when required. Provide timely and accurate input to ad hoc managed environment requirements e.g. management reports (weekly, monthly) and use People metrics to identify people related issues for specific business area to facilitate management of these issues to support continuous improvement. Work in close partnership with People Services in accordance with the agreed service level agreements to deliver a great customer experience. Provide first line of support to People Business Partner. Maintain personal and professional development in order to both meet the changing demands of the role and if appropriate to prepare in readiness for the next role, participating in appropriate training activities and encouraging and supporting others in their development and training. Skills, Knowledge, Experience & Qualifications: CIPD qualified Full clean driving license Significant generalist experience in a large, complex organisation advisory/ business partner role Experience implementing change within an organisation High level competency with Microsoft IT packages Desirable: Degree qualified in a relevant subject e.g. Human Resources / Business. Experience of working in a trade union recognised environment Experience of providing generalist support in a blue collar industry, For more information please contact Angela Sinton on 0191 255 7977 or email