Inbound Collections Advisor - £34k OTE
Monday-Friday (hybrid after training)
Up to £24,700 + monthly bonus (up to £800 p/m)
Redditch
Do you have experience working in a collections, credit control or debt recovery role?
If you do, please read on as we are proud to be representing a leading financial services business based in the South Birmingham area that is looking to grow its collections team.
Inbound Collections Advisor role:
* You will be dealing with inbound and making outbound calls to customers to recover outstanding debts.
* Handle difficult conversations with customers in a professional and empathetic manner.
* Accurately input information taken during your conversations on to the CRM system updating customer progress and details.
* Following compliance and regulations set out by the business.
* Working towards team and individual targets surrounding collections.
* Dealing with customer payment details and negotiating agreements.
* Constantly strive to deliver an excellent level of customer service.
Inbound Collections Advisor benefits:
1. Fully paid training
2. Excellent opportunity for progression
3. Hybrid working once fully up to speed
4. Monthly bonuses
5. Pension contribution
6. Holiday entitleme...