Salary: £30,000 - 35,000 per year Requirements: Solid experience supporting Windows 11 and Windows Server environments. Hands-on experience with Microsoft 365 (Teams, SharePoint, OneDrive, Outlook). Experience with Intune for device management, compliance and Autopilot builds. Understanding of Azure AD / Entra ID identity and access administration. Experience supporting Microsoft Teams Rooms and conferencing/AV solutions. Strong troubleshooting skills across hardware, software and mobile devices. Excellent communication skills for non-technical users. A proactive, organised approach with strong problem-solving skills. Confidence working with external IT partners. Desirable: exposure to Cyber Essentials and/or ISO 27001. Interest in AI tools (especially Microsoft Copilot). Familiarity with Power Automate, Power Apps, SQL Server, Microsoft Fabric or basic Linux. Strong motivation to learn with support from training and certifications. Responsibilities: Providing hands-on IT support for hardware, software, networking and connectivity issues. Delivering high-quality support to users at all levels. Building and deploying laptops using Autopilot and Intune. Managing mobile devices across the business. Assisting with Microsoft 365 administration, including security and compliance configuration. Supporting Microsoft Teams Rooms, AV and conferencing setups. Carrying out routine IT checks, patch reviews, and endpoint monitoring. Helping with Cyber Essentials and ISO 27001 evidence, documentation and control implementation. Supporting internal audits, IT asset lifecycle management and device tracking. Creating and maintaining user guides, documentation and knowledge articles. Assisting the IT Director on projects, automation and technology improvements. Technologies: AI Azure Cloud Copilot Fabric Hardware Support Linux Microsoft 365 Mobile SQL Security SharePoint Windows Office 365 More: We are a modern, cloud-first financial services company located in Central London, near Covent Garden. As part of our team, you will receive a competitive salary of up to £35,000 along with a comprehensive benefits package, including 25 days holiday plus bank holidays, a group stakeholder pension, income protection, and access to private medical insurance after probation. We pride ourselves on a culture of growth and learning, providing structured training and certifications to enhance your skills in a highly regulated and security-focused environment. last updated 13 week of 2026