Are you an experienced leader in support and housing services, passionate about empowering people and fostering inclusive communities? We’re looking for a Head of Support to join a senior management team and play a key role in delivering high-quality, person-centred services.
Salary: Circa £60K
Location: West London
As a senior leader, you will oversee the strategic and operational management of support and engagement services, ensuring that residents receive the best possible care and are actively involved in shaping the services they use. You’ll lead a talented support team and collaborate with partners to promote wellbeing, community participation, and tenancy sustainment.
You’ll provide operational oversight of support and outreach services, champion continuous improvement, and ensure compliance with safeguarding, health and safety, and equality standards.
Key Responsibilities
1. Lead and manage the Support Services team, ensuring delivery of high-quality, person-centred services.
2. Oversee service design, delivery, and performance monitoring in line with strategic objectives.
3. Act as Safeguarding Lead, ensuring best practice and compliance.
4. Develop and support staff through effective recruitment, supervision, and training.
5. Work collaboratively with external agen...