Operations Manager - Dartford, Kent
Join a thriving moving and removals company based in Dartford, Kent, as an Operations Manager. This role offers an exciting opportunity to lead teams, drive efficiency, and ensure top-tier service delivery in the relocation industry. Ideal for professionals with experience in household goods or office & industrial moves.
What You’ll Be Doing:
* Managing day-to-day operations of local and long-distance removals
* Coordinating logistics, transport scheduling, and route planning
* Overseeing warehouse and inventory management
* Leading, training, and motivating operational staff and drivers
* Ensuring compliance with health & safety and transportation regulations
* Monitoring performance KPIs and implementing process improvements
* Liaising with clients to ensure service expectations are met or exceeded
* Managing fleet maintenance and vehicle records
* Conducting site visits and risk assessments before moves
* Handling escalations and resolving operational challenges
* Supporting budgeting and cost-control initiatives
* Collaborating with sales and customer service teams for seamless execution
What We’re Looking For:
* Proven experience in the moving/removals or relocation industry
* Strong leadership and team management skills
* Excellent organisational and problem-solving abilities
* Understanding of transportation and logistics best practices
* Knowledge of UK driving regulations and fleet operations
* Ability to manage multiple projects in a fast-paced environment
Interested? Reach out to Alchemy Global Talent Solutions today.