About Axcess
Axcess is a technology-driven payment service provider that empowers e-commerce businesses with the latest payment technologies and delivers tailored payment solutions.
Since our founding in 2007, we have been helping businesses navigate the complex payments ecosystem, providing them with the tools they need to optimise their payment processes. Operating across various verticals, including travel, events, financial services, gambling, forex and more, we have built a reputation for our consultative approach, taking the time to understand each merchant’s business model and requirements to source a reliable acquiring partner.
With ambitious growth plans for the future, it’s an exciting time to join the Axcess team!
ABOUT YOUR ROLE :
As a Risk Analyst, you’ll play an important role in helping keep our merchant portfolio safe and compliant. You’ll work closely with experienced team members who will train, support, and guide you.
This role is ideal for someone who:
* Likes investigating unusual patterns
* Enjoys learning new skills
* Communicates well with different teams & clients
* Has a strong sense of ownership
* Wants to grow in the payments and risk industry
What we are looking for:
* A positive attitude and team-first mindset
* Curiosity and willingness to ask questions
* Strong communication skills
* Comfort working with data (full training provided)
* Proactive thinking
* High integrity, reliability, and ownership of your work
* Own transport and full UK licence preferable.
Requirements
* Supporting merchant application reviews and website checks
* Monitoring daily/weekly processing activity and spotting unusual trends
* Assisting with chargebacks, alerts and early-warning indicators
* Helping investigate suspicious transactions with guidance
* Working with Relationship Managers and other teams to support merchants
* Contributing to monthly reporting and portfolio reviews
* Being a positive, collaborative member of the Risk Team
* Occasional merchant visits
Benefits
This is an exciting time to join this growing company who have created a solid position in a flourishing industry. We are in the process of building a strong people culture and positioning personal development and career progression as the top of our priority.
You can also expect:
* Supportive team with strong development focus
* Hands-on training from experienced risk professionals
* Opportunity to grow into specialist roles
* Your birthday off
* Annual leave entitlement will be 22 days per year, with an additional day’s holiday for every full year’s service, up to a maximum of 25 days per year
* Workplace Pension Scheme
* Company Laptop and equipment
* The role is based in our Leeds office and is currently a hybrid position, with a minimum of 3 days in the office.