Overview
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Your role
This position reports into Service and Calibration Team Leader for Atlas Copco Tools and Industrial Assembly Solutions and is responsible to drive the day-to-day technical calibration services for a wide variety of customers. The Calibration Laboratory Manager is responsible for delivering high quality calibration services with priority on safeguarding impartiality of all calibration laboratory activities. It is an essential aspect of this role to identify risks to its impartiality on an on-going basis and ensure corrective actions are implemented to maintain impartiality of all calibration services.
Responsibilities
* Management of laboratory activities in association with the service team
* Plan and manage the calibration laboratory activities and workload in line with customer requirements and other requests.
* Ensure correct resource in line with calibration workload planning to drive the highest levels of customer service and efficiency of operations.
* Development and implementation of Management System to meet the requirements of the ISO/IEC 17025 standard and Calibration Management Process.
* Liaise with customers on all technical aspects associated with calibration and associated ISO standards for different Product Lines.
* Processing and issuing metrological/calibration (UKAS) certificates from calibration reports, made by Service Engineers, to customers
* To Liaise with any UKAS Representatives, along with the upkeep of all procedures and uncertainties within the company's management system
* To liaise with internal customers when required to ensure our customers calibration status is communicated
* Deliver calibration services and support for our customer base - internal and external.
* Support a team of Calibration engineers in line with workload requirements, acting as the technical "champion" for the team
* Support understand and interpret UKAS quality systems (17025) and processes.
* Production of service and calibration paperwork, including UKAS and non-UKAS certificates.
* Implementation, control management of gauge management system for Service Engineers equipment
* Ensure the laboratory is compliant to relevant quality systems such as ISO17025 by maintaining audit schedule.
* Assist in developing calibration techniques, process and procedures as required by the business and/or relevant standards.
* QA and control procedures in line with company strategies
* To calibrate measuring instrumentation to company procedures
* Accurately recording calibration results and in line with industry standards
* Comply with company H&S guidelines
To succeed, you will need
The ideal Calibration Laboratory Manager will have strong metrology knowledge, experience in calibration laboratory management, experience of working with UKAS, auditing experience to ISO/IEC17025 and ISO9001 standards and the ability to deliver high quality calibration services.
* Have experience of working to ISO 17025 standards & UKAS audits
* Have experience with Management systems
* Have a strong work ethic and be diligent in all activities
* Have excellent interpersonal skills.
* Work at a high level with Microsoft Office suite (particularly reporting with Excel)
* Have completed a relevant engineering apprenticeship or engineering qualification
* Ability to solve complex calibration problems which requires deep technical knowledge
* Be highly organised, with high level of attention to detail and accuracy
In return, we offer
* Culture of trust and accountability
* Lifelong learning and career growth
* Innovation powered by people
* Comprehensive compensation and benefits
* Health and well-being
Job location
Covering UK, with frequent travel to Deeside, Hemel Hempstead, UK and other locations as required.
Contact information
Talent Acquisition Team: April Harbour
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