Job Overview
We are seeking a dedicated and knowledgeable HGV Parts Advisor to join our team. The ideal candidate will play a crucial role in ensuring that our customers receive the correct parts and exceptional service. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Auto Services Perth are about to announce an exciting new HGV partnership for our brand new workshop in Perth and this is your opportunity to come on board.
We will only accept applications from people with HGV/Parts experience and unfortunately will reject any other applicants.
Duties
* Assist customers and technicians in identifying and ordering the correct parts for their needs.
* Maintain an organised inventory of parts and supplies, ensuring accurate stock levels.
* Utilise Microsoft Excel & Pinnacle to track orders, manage inventory, and generate reports.
* Provide excellent phone etiquette when handling customer inquiries and orders.
* Collaborate with the maintenance team to ensure timely delivery of parts for repairs.
* Communicate effectively with suppliers to source parts as required.
* Keep up-to-date with product knowledge and industry trends to better assist customers.
Qualifications
* Proven experience in a similar role or within the automotive industry is essential.
* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Proficiency in Microsoft Excel and other relevant software applications.
* A keen eye for detail and commitment to accuracy in all tasks.
* Ability to work well under pressure while maintaining a positive attitude. Join us as a Parts Advisor where your expertise will contribute significantly to our team's success and customer satisfaction. We look forward to welcoming you aboard
Job Type: Full-time
Pay: £24,420.00-£32,240.00 per year
Benefits:
* Company events
* Cycle to work scheme
* Employee discount
* On-site parking
Experience:
* HGV Parts : 4 years (preferred)
Licence/Certification:
* Driving Licence (preferred)
Willingness to travel:
* 25% (preferred)
Work Location: In person