This role is as a key member of the Finance team within Invoicing through issuing invoices, credit notes, applying customer pricing, liaising with customer service and warehouse departments and external suppliers to investigate, and resolve any issues.
This is an interesting and varied role with a lot of commercial and customer exposure that is key to the smooth operation of the business.
Key responsibilities
* Issuing customer invoices within agreed timescales
* Setting up customer special prices and discounts accurately
* Investigating and resolving invoice queries from customers and sales employees
* Processing customer returns and credit notes within agreed timescales
* Investigating errors, resolving them, and identifying solutions to ensure they are not repeated
* Liaise with the warehouse, customer service departments and external suppliers to resolve problems
* Liaise with Sales and Customer Services to ensure customer relationships are effectively managed
* Maintain our invoice procurement platforms - Procure Wizard, Acquire, Amazon, Fourth, OpenText, Oracle and KitchenCut
* Assist with checks on daily sales report for pricing and margin discrepancies, investigating, and resolving any issues.
* Perform special projects and ad hoc analysis as requested by management
About you
* Excellent attention to detail and accuracy
* Able to investigate complex problems and see them through to a resolution
* A confident communicator in person, by phone or by email with customers as well as having the ability to effectively communicate with other departments at all levels
* Able to work unsupervised, prioritise work and manage own workload
* Enthusiastic with a can-do attitude
* Strong IT skills, including Excel, with the ability to interrogate systems to find the information required
* Experience in a similar role, or an Accounts Payable/Receivable position is an advantage
* To be able to work in a fast-paced environment
* Previous work experience with Microsoft Navision is an advantage
What you can expect
This role is on a fixed term basis from October until 31st December 2025 working Monday to Friday 9am - 17:30pm.
We offer:
* Employee Assistance Programme
* Employee wine discount
* Retail, wellbeing, technology, and travel discounts
Liberty Wines is an award-winning company and accredited by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).
We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.
Liberty Wines celebrates diversity and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves
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