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Senior services manager

Torquay
Home
Service manager
Posted: 29 April
Offer description

This is your chance

to unleash the potential in our colleagues, delivering excellent outcomes for our customers!

What you’ll do

1. Leading a motivated team to deliver efficient, high quality, person centred services in line with our contracts, evidenced by our customer satisfaction surveys and KPIs.

2. Be the Safeguarding Lead for the service

3. Ensure Health and Safety checks and risk assessments are completed and recorded accurately

4. Managing the contracts, budgets and KPIs, and liaising with stakeholders and commissioners

5. Manage individual and team performance using coaching skills and assessing colleague competencies and objectives to ensure customers live in a safe, supportive, person-centred service

Why join us?

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work!

You have

6. The people skills to take others with you, to help others grow as well as the confidence to challenge behaviours misaligned to our values

7. The understanding of where our customers are in their life and have the passion to advocate for them.

8. Experience of delivering support in a housing or care environment

9. Experience of people management

10. Experience of managing multiple services and/or managing managers

11. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!

The practical bits

12. We’re open to agreeing a work pattern with you

13. You’ll manage your own diary

14. This is a service-based role where you work alongside customers and lead your team, with flexibility to work from home.

15. You’ll have the opportunity to network across services and with commissioners to ensure the service standards are delivered

16. You’ll need an enhanced DBS and we pay for that.

What’s in it for you?

17. 34 days leave, rising to 39 (this includes bank holidays and a “me day”). The option to buy 5 more each year

18. 2 paid volunteering days each year

19. Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more

20. Matching pension contribution (up to 7% and life insurance of 3x basic salary)

21. Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support

Find out more

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