Night Porter
Caledonian is seeking exceptional individuals eager to excel in the hospitality industry, operating all year-round.
Key Job Responsibilities
* Handle guest inquiries, incidents, and coordinate services with the Manager.
* Follow company control procedures in line with internal audit requirements.
* Be familiar with all emergency procedures, including fire safety protocols.
* Collaborate with the Front Office department to meet nightly objectives.
* Close daily operations, clean, maintain, secure the property, and prepare for the next day.
* Assist other departments, such as bar or restaurant, if necessary.
* Maintain a high level of customer service at all times.
About you
* Excellent customer service skills.
* A positive, can-do attitude.
* Self-motivated with the ability to work in a fast-paced environment.
* Strong communication skills and a collaborative approach.
* Team player.
* Flexible with shift patterns.
* Previous night work experience is desirable.
Benefits
* Employee discounts on holiday products.
* Company pension scheme.
* Possible live-in accommodation.
* Free staff parking (hotel specific).
About us
The hotel is part of the Caledonian Hotel Collection, a leading UK holiday provider specializing in holidays and short breaks.
We value our people and focus on developing and supporting our team to deliver quality service. We encourage suggestions and ideas from all team members to help us improve.
Your enthusiasm and commitment will be highly valued as part of the Caledonian team.
Diversity & Inclusion
We promote a culture of diversity and inclusion, valuing every individual’s unique perspective and talent.
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