Operations Manager - Chichester (Hybrid) Are you a proactive leader with a passion for team success and operational excellence? Due to continued growth, our well-established client is seeking an enthusiastic Operations Manager to join their vibrant team in Chichester. This is a fantastic opportunity to make a real impact in a dynamic and supportive environment. Location: Chichester - just a 10-minute walk from the train station Hybrid Working: Minimum 3 days in the office per week About the Role As Operations Manager, you'll lead service delivery and workflow management across the Operations Team. Your focus will be on optimising resource use, driving productivity, and enhancing team performance. Key Responsibilities Team Leadership/Management Lead and support a team of 10-15 Operations Analysts Conduct regular check-ins and performance reviews Promote well-being and development through training and mentoring Manage recruitment and annual leave in partnership with HR Foster a collaborative and engaging team cultureResource & Workflow Management Oversee daily operations and ensure quality output Maintain the delivery calendar and manage capacity planning Monitor task progress and remove delivery barriers Encourage open communication and teamworkContinuous Improvement Work with analysts to map processes and identify efficiency's Develop KPI reports with actionable insights Use customer feedback to driv...