Main area Administration Temporary Staffing Grade Band 3 Contract 12 months (Fixed Term) Hours
* Full time
* Part time
* Flexible working
37.5 hours per week (Full time /part time hours to be agreed) Job ref 270-TG206-CORP
Site Dryland Block Town Kettering Salary £24,973 - £26,598 pa pro rata Salary period Yearly Closing 07/08/2025 08:00
Job overview
The opportunity has arisen to join a supportive and friendly Staff Bank team who are integral part of the Trust’s People Directorate. The Staff Bank at NHFT manages the temporary staffing for the Trust for all types of clinical and support staff.
We are looking for team member to support our Bookings Team and our Pay Team. The role will be, based at home but there may be the occasional requirement to work at our office in Dryland Block, St Mary’s Hospital Kettering. The service operates a rotational shift pattern of 8am-4pm one week and 10am-6pm the following week.
We are looking for an experienced, motivated, adaptable temporary staffing administrator to join the team and work in partnership with operational services, corporate teams and senior management.
Rewards and Benefits
· Excellent learning and development to support you and develop your career.
· Flexible working opportunities
· Free parking on Trust Sites
You’ll also have access to our generous pension scheme and health service discounts, as well as generous annual leave plus bank holidays.
Main duties of the job
As a Staff Bank Co-Ordinator, we’re looking for experience in:
* Previous experience of working in a temporary staffing team
* Experience of RL Datix Healthroster and Bank Staff
* Extensive experience of delivering high level customer service
* Experience of working in a high-pressured customer service environment
· Evidence of continuous personal and professional development
· Experience of a high call volume call centre
* Experience within an NHS environment
The Staff Bank is divided into 3 teams under the supervision of 2 supervisors with the accountability of the team falling under the staff bank manager. The 3 teams within the service are the Bookings Team, Administration & Training team & Pay team. Further details of the structure of the team can be found within the JD.
Must have skills
You will need to be adaptable and resourceful. You'll need to be well organised, confident and able to cope in diverse situations to meet the needs of the business.
You will be part of caring team and be able to work flexibly with minimum supervision, with the ability to prioritise work based on the business needs. If you are looking to work in an outstandingTrust and support the temporary staffing needs of the NHS, then we would welcome your application.
Join us and become part of Team NHFT.
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
Knowledge and Experience
* NVQ L3 or equivalent work experience (Business Admin or Customer Service
* High levels of work experience within a high-pressured customer service environment
* Demonstrate excellent verbal and written communication skills with internal and external customers.
* Experience of HRoster, Bank Staff, Electronic Staff Records (ESR) & Agresso.
* Previous experience of working in a team that supports Temporary Staffing
* Understanding of agency nhs framework
Skills and Abilities
* Good persuasion and influencing skills and be able to deal confidently and professionally with queries
By completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records and full service history.
You must ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
All roles are subject to the home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility,
At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.
Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly, the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)
Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trustare subject to a probationary period.
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