Team: Operations Team
Responsible to: Registered Manager
Full or Part time: Full Time
Hours of work: 40 hours per week
Office Based
Salary: £35,000-£38,000 per annum, plus benefits
Annual Leave: 20 Days + 8 Bank Holidays, + 1 additional day per year of service (up to maximum of 5 extra days)
Location: You will normally be required to work from Devonshire Business Centre, Works Road, Letchworth, Garden City, Hertfordshire, SG6 1GJ. As well as any other location as required and necessitated by the needs of the business. You will not be required to work outside the United Kingdom.
About the business
At Abacus Care & Support, we are dedicated to providing a Supported Living environment for the People We Support where their needs are holistically met. Our friendly, hardworking team commit themselves to achieving this goal.
The People We Support are adults with learning disabilities, learning difficulties, acquired brain injury, complex needs, behavioural challenges, mental health conditions and physical disabilities and other associated health needs.
The priority of Abacus' service is to ensure the People We Support receive specially considered support, individual to their needs. We strive to prioritise the dignity and independence of People We Support who, at all times, will remain the heart of the service.
Abacus’ care and support method reflects our belief in the value of the People We Support. All aspects of your role will serve to promote and ensure our care and support method is carried out to an exceptionally high standard.
The care and support Abacus Care & Support provides is:
* Safe – People We Support deserve to expect safety from the service they receive and the environment they live in. All staff have a duty of care towards People We Support and will meet standards set by Abacus and the Care Quality Commission. This includes undertaking regular training to keep an active, working knowledge of how best to keep People We Support, colleagues and yourself safe.
* Rooted in communication – Communication is essential for openness and transparency; it also increases understanding. Staff are expected to communicate appropriately and accessibly with People We Support about the support they receive, listening to their views and wishes. Staff should role-model supportive communication with their colleagues.
* Collaborative – Collaboration allows us to share and benefit from one another’s unique gifts and contribution. Staff work with their team and colleagues, as well as People We Support and their support network, to establish and enact best possible support for individuals. Staff will encourage independence in People We Support, involving them in decisions.
* Compassionate – Approaching situations with empathy and understanding will encourage People We Support to feel safe. Staff will assist People We Support in a patient, friendly and compassionate manner.
* Ambitious – Abacus homes are a safe place to challenge yourself to grow. Staff will encourage People We Support to grow in independence by promoting healthy challenge and positive risk taking.
* Community focused – Adults with additional needs often face challenges when it comes to safe and welcomed interaction with others. Staff will encourage an atmosphere of togetherness, advocating for People We Support and supporting them to establish and maintain healthy relationships.
The Deputy Manager position is a senior management role with responsibilities towards all Abacus Care & Support placments. You will be responsible for overseeing and managing 4000+ hours of care provision per week.
The Deputy Manager is responsible for ensuring individuals receive the highest standards of clinical and personal support. The priority of our service is to ensure each Person We Support receives specially considered support which is personalised to their needs.
As a senior member of the team, you will need to act as an exemplary role model to staff. You will carry out tasks as delegated by the Registered Manager/Service Manager, and support the Care Team to carry out their duties