Overview
Operational Transformation Director - Interim - 6 Months initially
Day rate: £700pd - £900pd
Location: Remote/Hybrid - travel expected
In this role you'll lead a fast-paced operational transformation across a large, field-based housing business—shifting from manual to digital and delivering measurable results, fast.
Responsibilities
* Diagnose, design and deliver a high-impact transformation roadmap
* Drive digital adoption and streamline operations
* Improve field performance, productivity and governance
* Lead change across senior stakeholders and frontline teams
Deliverables
* Clear roadmap and quick-win improvements
* Stronger KPIs, governance and operational insight
* Increased efficiency and reduced manual processing
* Defined future-state operating model
Requirements
* Proven operational transformation leadership
* Experience in complex, field-based environments - desirable
* Strong delivery of analogue-to-digital change
* Hands-on, delivery-focused style with exec presence
* Sector experience in housing, property, insurance, utilities or similar desirable
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